Send notification¶
General information¶
The “Send Notification” step within workflow is used to send simple notifications to a user or group of users using a bell icon. This allows you to communicate effectively with system users by transmitting important information or notifications.
Parameters¶
Step Settings:
| Setting Field | Value Options | Purpose |
|---|---|---|
| Step name | - | Name of the step |
| Notification type | Smtp, Mail, SignalR | Type of notification delivery channel |
| User info field | Multiselect of Catalog | Field containing user or list of users |
| User name | Multiselect of Catalog | Specific user to be notified |
| Message | - | Notification text |
Cases¶
- User Information: Used to inform users about important events, system changes, alarms or other messages that need attention.
- Personalized Notifications: Allows notifications to be sent to specific users or groups, making communication more targeted and effective.
Exceptions¶
- Need for Up-to-Date User Information: Effective notification delivery requires up-to-date user information, including user contact details.
- Selecting the Correct Delivery Channel: You must carefully choose the type of delivery channel (Smtp, Mail, SignalR) depending on users’ preferences and technical capabilities of the system.