Reset user password request#


../../_images/reset-user-password-request.png

General information#

The “Reset User Password Request” step is designed for generating a new password for the user. The step works in conjunction with the “Send Templated Notification” to ensure that users receive a new password. The step only works if you have an application domain with a configured public URI.

Parameters#

Step Settings:

Setting Field

Value Options

Purpose

Step name

-

Name of the step

Source step

-

Selecting the previous step

User info field

-

A field that contains information about the user

User name

-

Username for whom the password is being reset

Client for request

-

Client or application that initiates the authentication request


Cases#

  • User Access Recovery: Used in scripts where a user has forgotten their password and needs to reset it to re-access the system.

Exceptions#

  • Requirement for an Application Domain with a Public URI: The step requires a configured application domain with a public URI for it to work correctly.

  • Dependency on User Notification Method: The effectiveness of the step depends on the reliability and availability of the user notification method, such as email, used for sending a new password.