Send notification#


../../_images/send-notification-workflow.png

General information#

The “Send Notification” step within workflow is used to send simple notifications to a user or group of users using a bell icon. This allows you to communicate effectively with system users by transmitting important information or notifications.

Parameters#

Step Settings:

Setting Field

Value Options

Purpose

Step name

-

Name of the step

Notification type

Smtp, Mail, SignalR

Type of notification delivery channel

User info field

Multiselect of Catalog

Field containing user or list of users

User name

Multiselect of Catalog

Specific user to be notified

Message

-

Notification text

Cases#

  • User Information: Used to inform users about important events, system changes, alarms or other messages that need attention.

  • Personalized Notifications: Allows notifications to be sent to specific users or groups, making communication more targeted and effective.

Exceptions#

  • Need for Up-to-Date User Information: Effective notification delivery requires up-to-date user information, including user contact details.

  • Selecting the Correct Delivery Channel: You must carefully choose the type of delivery channel (Smtp, Mail, SignalR) depending on users’ preferences and technical capabilities of the system.